Answering infrastructure, a la carte

Order what you need.

Communications infrastructure you bolt onto your FOG build — voice, messaging, chat, and security. Every add-on is month to month, and one team runs the whole stack.

Showing 12 products

Add-on service catalogue

AI Voice Agents

Intelligent, natural-sounding phone agents that handle calls 24/7.

  • Answer inbound calls, qualify leads, and route to a human when needed
  • Natural, conversational speech with real-time transcription
  • Books appointments, answers FAQs, and captures caller details automatically

Contact for pricing

Website Chat Agents

AI-powered chat widget embedded on your site.

  • Instant answers to customer questions around the clock
  • Grounded in your own docs, policies, and knowledge base
  • Seamless handoff to a live agent for complex issues

Contact for pricing

Omnichannel AI Assistant

One assistant across SMS, WhatsApp, web chat, and voice.

  • Remembers context and customer history across every channel
  • Consistent answers whether the customer calls, texts, or chats
  • Learns from past conversations to personalize responses

Contact for pricing

Programmable Voice & Click-to-Call

Add calling directly into your app or site.

  • One-click calling from your website or product
  • Call recording, transcription, and searchable call logs
  • Global connectivity with reliable, high-quality audio

Contact for pricing

Call Transcription & Insights

Turn every call into searchable, analyzable data.

  • Automatic real-time and post-call transcripts
  • Sentiment and topic analysis to spot trends
  • Dashboards to monitor call quality and performance

Contact for pricing

SMS & MMS Campaigns

Reach customers on their phones worldwide.

  • Bulk marketing, alerts, and notifications in 180+ countries
  • Two-way conversations with automated replies
  • Rich media (images, video) support via MMS

Contact for pricing

WhatsApp & RCS Business Messaging

Branded, interactive messaging on the world's biggest apps.

  • Verified business profile with rich cards, carousels, and quick replies
  • Two-way customer conversations at scale
  • Automated order updates, reminders, and support

Contact for pricing

Appointment Reminders & Notifications

Automated, scheduled outbound messages.

  • Reduce no-shows with timely SMS/WhatsApp reminders
  • Order, shipping, and status notifications
  • Scheduled and triggered message workflows

Contact for pricing

Cloud Contact Center

A fully programmable, cloud-based contact center.

  • Voice, chat, SMS, and email in one agent workspace
  • Skills-based routing to the right agent every time
  • AI copilot that assists agents during and after calls

Contact for pricing

Live Chat + Human Handoff

Blend AI chat with real support agents.

  • AI handles routine questions, escalates the rest
  • Full conversation history passed to the agent
  • Works on web, SMS, and messaging apps

Contact for pricing

2FA / OTP Verification

Secure logins and transactions with one-time passcodes.

  • Verify users via SMS, voice, email, or WhatsApp
  • Fraud prevention and bot protection built in
  • Fast, reliable delivery optimized for conversion

Contact for pricing

Phone Number Lookup & Validation

Clean and verify your contact data.

  • Detect line type, carrier, and number validity in real time
  • Reduce fraud and improve deliverability
  • Flag risky or invalid numbers before you send

Contact for pricing

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